Instructions

Certiport Exams (online) Information

(This exam will take place online from your home)

Please read the guide below for more information on this exam process before your exam.

https://certiport.pearsonvue.com/Support/Install/Exams-from-Home/Test-Candidate

On the day of your exam:

The proctor will send you the required links prior to the exam, there are been very few issues with sending the links. So please do not panic it will happen. 

Ensure you have created an account with certiport – www.certiport.com – you will need the login details on the day of the exam. 

Teams:

• All Certiport Participants are required to join a Teams meeting 30 minutes before the exam is due to start. This link will be sent via email to you. (Please check Spam)
• The required I.Ds must be government-issued e.g. Driver Licence, Passport or Public service Card (PSC)
• Your testing area must be a separate room from other friends or family members or in a partitioned-off space in a shared room if a separate room is not available.
• You are required to show the Proctor your surroundings via Teams.
• Participants may not leave the room during the examination.
• No books, or any media, electronic or otherwise, can be used during the test
• Participants are forbidden to use mobile phones, cameras and video recording equipment during the test, other than the webcam used to show their surroundings & I.D
• If it is the case you do not have a webcam you may use your smartphone/tablet to access the Teams link
• Teams will need to be active and we will need to see your surroundings as you complete the exam.

Virtual Exam environment:

• You will be sent a link for the exam virtual environment (30 minutes prior to the exam), this will only be active at the exam start time.
• This link will redirect you to the exam environment.
• The exam slot is for one hour, but please allow at least 30 minutes before and after your exam slot time, just in case there are any software or connectivity issues.
• Please be sure to log in to www.certiport.com prior to starting your exam to make any necessary changes to your username or password.

Virtual Exam environment 2

• You will be asked to copy a unique code when you enter the exam environment.
• You will be asked to download a small applet (secure browser) and install this. The file will be placed into your “Downloads” folder. Run the file and follow the on-screen prompts.
• When completed it will return you to the next step in the exam launch flow.
• Once installed the secure browser applet will run, this locks down your device so you cannot move from the exam screen when in the exam. It is a safe download.
• On the “Enter your access code” screen, paste or manually enter the code from the previous screen
• You will now enter the “Lobby”. As the Exam Administrator (Proctor) prepares to unlock the session, the following waiting screen will appear. The “Proctor Chat” tab to communicate with the Exam Administrator (Proctor) and the “Close Exam Session” button will also become available at this point.

On exam completion

• Once you end the exam and you can see your result – do not download the PDF to the Virtual Machine.
• Exit out of the browser.
• You can access your result at any time in your Certiport account. https://certiport.pearsonvue.com/ > login > Under transcripts you will be able to review, download or print your result.

Sincerely,
Cenit College

Please contact your eTutor if you have any queries about the exam format.

Issues on exam day please phone 045-834299 or by email @ onlineexambookings@cenitcollege.ie

TESTING INFORMATION

Once you submit this form, you will be scheduled to undergo a remote ICDL examination. You will receive a Zoom invitation and link. A day before your exam, you will receive an instruction and invitation email from your proctor.

Please join the Zoom meeting 15-20 minutes before your exam so we can assist you with any requirements and go through security checks (ID, desk setup, etc.). Late participants will not be admitted.

Please ensure you join the meeting on the laptop or PC you will use to take the exam and use the app rather than the website to ensure everything runs smoothly.

ENSURE YOU CAN LOG INTO YOUR ICDL ACCOUNT

Go to https://www.skillsboxonline.com/ and sign in to your account before the Zoom meeting starts. Ensure you know your username and password. This is the same account you log into for your diagnostic tests.

If you need any information or assistance, please let us know by emailing onlineexambookings@cenitcollege.ie

1. Dual monitors cannot be used during the exam, and please disconnect your 2nd monitor beforehand.
2. You should also hide the video panel during the exam so it doesn’t cover any part of your exam. You don’t need to see other participants.

Please make sure you read the below carefully and follow all instructions.

JOINING A ZOOM MEETING AND INTERNET

• To ensure a good internet connection during your exam, please restart your router at least half an hour before your exam by turning it off and on again. All your devices will reconnect within a few minutes. We are experiencing many issues due to a poor internet connection. Resolving those is disruptive and time-consuming and might result in the need to reschedule the exam. Please restart your router on the day of your exam to help us avoid unnecessary issues.
• You must download Zoom and join the meeting directly from the Zoom application.
• Click on the join button in your Zoom application, input the meeting ID and your full name, and click the join button below.
• Your Zoom application must be downloaded and installed on your PC. You can’t join via the website.
• Download Zoom from here if you haven’t already: https://zoom.us/download

Dear Participant

Thank you for booking your exam with Cenit College. Please ensure to familiarise yourself with the below information and our Exam Centre Handbook that is available to download here.

Our Examination centre is located beside O’Briens off licence at the Tesco Extra shopping centre in Naas, our entrance is on the outside of the building. We are located further down the building away from the main Tesco entrance.

Cenit College/Pitman Training Naas Unit 22 Monread Shopping Centre TESCO EXTRA, Monread Road, Naas, Co. Kildare W91 YR12 

Your exam scheduled time is when the exam starts, please arrive 30 minutes prior to that to allow enough time to process your registration. Please ensure you have VALID and recognised forms of photo ID’s with you.

Exam Rules, regulations, and safety procedures:

• Please ensure you wear a face mask to the centre. You are required to wear a face-covering on entry, exam admittance and exit from the building; you can remove it during your exam. 
• Students sitting an ACCA exam: before you arrive at the centre please ensure you know your ACCA registration number so we can cross-check this, and familiarise yourself with the Information Sheet for CBE students available here.
• There are two lifts, only one person is allowed in each lift at any one time.   
• On arrival at the centre, please take the lift to level 1 or stairs and fill out the Coronavirus Declaration Form laid out on the tables in front of the elevators. Please bring the form with and go through the double door to meet your Proctor. 
• Sanitising Hand Gel is provided, and it is compulsory to use it before entering the lift. Please try not to touch any part of the lift, other than what you have to to get to L1.
• Please arrive alone. There is no place for any waiting persons in the exam centre. Non-exam candidates will not be allowed to enter the building. 
• You will be asked to sign a health declaration on arrival, and we will take your temperature. (Forehead/wrist NO-TOUCH infrared thermometer)
• If you are found to have a temperature, we will have to ask you to leave the building, and we will rearrange another suitable time for you to complete your exam, this is for everyone’s safety.
• Sanitising Hand Gel is again provided, and it is compulsory to use it before entering the exam admittance area.
• You may be requested to wait at a designated area before entering the Examination Room.
• If you need to use the toilet facilities before your exam; please ask our staff for instructions.
• You will be escorted to the exam centre admittance desk by an authorised exam invigilator. 
• Exam candidates must present valid Photographic Identification (Passport, Driving license, Photographic DSP Identity Card or Student Identity card). Please hold the document in front of you for inspection as instructed by the invigilator. We will not touch the identification, so please ensure all details are visible. Candidates who do not present their identification will be denied entry to the examination room.
• A locker will be also provided for your belongings e.g. Bags, Coats/Jackets, Mobile Phones etc. You cannot take any of these items into the exam room. You must not take any items into the exam room other than yourself. It would constitute a breach of exam regulations.
• Once you have been admitted for your exam, and have placed your personal items in a locker, and you will then be asked to move towards the hallway and stand on the markers provided until we have admitted all candidates, once on this marker you will not be allowed to return to the main lobby of the building. 
• In the interest of health and safety guidelines, there will be a maximum of eight candidates permitted into the exam room for the duration of the examination, we have moved our exam testing room to a sizeable well-ventilated classroom, the candidates will be assigned to test areas at opposite ends of the training room at distances of two metres for social-distancing purposes, 
• Once the invigilator has admitted all candidates; they will then move to the testing room and admit the candidates to the room one at a time. 
• The seating throughout the Exam Centre has been reduced. Please do not touch or move any of the chairs or furniture in the exam Centre apart from your exam workspace.
• You may use your assigned Computer once instructed by the invigilator. If you are experiencing login difficulties or technical issues, please raise your hand so the invigilator can see you. 
• Your Exam Invigilator will outline clear instructions before the commencement of the exam. Any other questions which the candidate may have in relation to the examination must be asked before the examination commences at the admittance pod.
• All computer-based examinations are operated on a timed system and all instructions relating to a specific exam is made available online before the candidate commences their exam. Cenit College has no control over the testing systems or specific examination instructions. Examinations are operated by and are under the control of particular vendors such as ICS, Certiport, ACCA, Pearson VUE, etc.…
• Any Incidents must be reported to the Cenit College exam invigilator or Cenit College Centre Manager. 

If you have any concerns, please do email examcentre@cenitcollege.ie

Only these exams are relevant to these instructions:

• Legal Practice & Procedures Exam (10 am)
• Business Law Exam (10 am)
• Anatomy & Physiology Exam (10 am)
• Medical Terminology – Skills Demo 1 and 2 (1 pm)
• Audio Transcription – EX1, EX2, EX3 (3.30pm)

Location: (This exam will take place in Athlone) – Location: 9b Inis Carraig, Golden Island, Ankers Bower, Athlone, Co. Westmeath. (O’briens off – licence is below)

Parking: We would recommend parking in Golden Island shopping centre and walking across the road, there is free car parking there.

Covid 19: Please click here to complete the training form. This needs to be completed on the day of your assessment before you arrive at the centre. Please fill it out and have it with you on the day

• For learners doing the Audio Transcription assessment,  please bring your own headset/earphones.
• Please inform us prior to your assessment if you have covid symptoms and all learners must wear a face mask for the duration of the assessments. If you have an exemption from using a face mask please contact us prior to the day of the exam.

We reserve the right to update our Booking Policy at any time without notice.

Please familiarise yourself with the below terms and conditions for the course booking:

Booking Policy

Safe Pass course bookings must be completed via the website where payment is processed during the booking. In case of invoice requests for your employer, please allow enough time for payment to be processed by your company. Payment must be done before course commences.

Course Pre-Requisite

Candidates must have a good level of English to take part in the course.

Due to the practical level of the course candidates must be physically able to participate in the training.

Candidates must adhere to outlined conditions regarding PPE required to be worn on the day of the course. 

Payment Policy

Full electronic payment is due immediately upon booking on our website.  

Cancellation Policy

Candidates who are not able to attend their booked course must make a cancelation prior to the course start in writing (via email) to the Course Manager at renata.sikorska@cenitcollege.ie. Cancelations are subject to the following terms:

10% of the full course fee will be charged on cancellations reived up to 15 calendar days of the start date

50% of the full course fee will be charged on cancellations received within 48hr – 24hrs

Regrettably, no refunds / cancellations can be made 5 days before a start date of the course.  You can however transfer to another date up to 24 hours in advance.  After 24 hours, no changes can be made. 

Candidate Substitutions:

Companies may substitute participants at any time prior to the start of the course without penalty.

Certification Policy

Upon successful completion of all aspects of the training course both practical and theory based, the participant will be issued with their certification for the file

Venue Alterations

Cenit College reserves the right to alter the location of the venue(s) due to circumstances as is necessary.  Cenit College reserves the right to cancel public courses in circumstances beyond our control.  If a course is cancelled, an alternative date will be made available to the candidate.  If this does not suit, a full refund will be given.

Provision of Refreshments at our Training Centre

Tea, coffee, and water are provided throughout the day.

Our break room is equipped with a microwave, fridge, kettle, tea/coffee/milk/sugar. Candidates are welcome to bring their own lunch or enjoy nearby facilities like (Costa, Tesco etc). We are unfortunately unable to provide lunch.