ILM Understanding Conflict Management in the Workplace
ILM Awards in Leadership and Management are widely recognised qualifications that will prove to employers that you are invested in your self-development as a professional.
This programme comprises a wide range of modules covering core management skills, including how to organise and delegate, skills in communication, team leadership, change, innovation and managing people and relationships.
Join the thousands of other people who enhanced their performance with an ILM qualification, and fast-track your way to the top with our leadership and management qualifications. Ranging from Levels 3 to 5, our qualifications cater to all levels of management and offer a clear route to career progression.
These programmes are available via online learning, allowing you to study flexibly while balancing work and personal lifes.
Each course can be purchased separately
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To develop knowledge and understanding of managing conflict and supporting individuals as required by a practising or potential first line manager.
On completion of this module learners will:
Please note that there is a once off ILM registration fee of €150 for all new learners.
Each module is assessed by one individual assignment.
Each assignment consists of questions based on the course material and experience in an organisation.
The grades are as follows:
0% – 49% Referral
50% – 74% Pass
75% – 100% Good Pass
Upon submission, all learners receive feedback on their assignment. If a learner receives a referral grade, they will be provided with feedback and allowed to resubmit (at no charge).
Learners may start their assignment at any time, and have 2 weeks to complete
Various tutors deliver different modules.