enquiries@cenitcollege.ie
01 901 2014

ILM – Understanding Conflict Management in the Workplace

Course ID
ILM-8600-312
Level
3
Credit
1
Method
Online
Location
Online
Start Date
On Demand

ILM Awards in Leadership and Management are widely recognised qualifications that will prove to employers that you are invested in your self-development as a professional.

This programme comprises a wide range of modules covering core management skills, including how to organise and delegate, skills in communication, team leadership, change, innovation and managing people and relationships.

Join the thousands of other people who enhanced their performance with an ILM qualification, and fast-track your way to the top with our leadership and management qualifications. Ranging from Levels 3 to 5, our qualifications cater to all levels of management and offer a clear route to career progression.

These programmes are available via online learning, allowing you to study flexibly while balancing work and personal lifes.

Each course can be purchased separately

SubjectsDurationDeliveryAwarding Body
14 + HoursOnlineILM
About
Cost
Syllabus
Assessment
Tutor

To develop knowledge and understanding of managing conflict and supporting individuals as required by a practising or potential first line manager.

On completion of this module learners will:

  • Understand conflict management in the workplace.
  • Identify causes of conflict at work.
  • Describe the stages in the development of Conflict.
  • Explain the effects of conflict on individual and team performance at work.
  • Describe how a manager could promote a positive atmosphere in order to minimise the adverse effects of conflict.

Requirements:

  • You wish to upskill in a specific area where you feel that you lack at present.
  • You have a strong interest in upskilling in specific areas.
  • Modern web browser, 5MB broadband essential, Word processing programme (Word, Libreoffice), PDF reader. PC or notebook for best experience

Benefits:

  • Expert tutor support from our qualified business team
  • Video tutorials and course notes covering the entire syllabus
  • Completed past exam questions
  • Webinars and podcasts
  • 95% success rate on first assignment attempt
  • Unlimited 6 Month Access
  • Webinars and Podcasts

€69

Please note that there is a once off ILM registration fee of €150 for all new learners.

Each module is assessed by one individual assignment.

Each assignment consists of questions based on the course material and experience in an organisation.

The grades are as follows:

0% – 49% Referral

50% – 74% Pass

75% – 100% Good Pass

Upon submission, all learners receive feedback on their assignment. If a learner receives a referral grade, they will be provided with feedback and allowed to resubmit (at no charge).

Learners may start their assignment at any time, and have 2 weeks to complete

Various tutors deliver different modules.

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